General Terms and Conditions


The Goods sold through the Site are described by type, quality and quantity.

The company is not responsible for any possible differences in the colors of the Goods purchased due to the specificities of the computer screens.

The Goods purchase request shall be considered a written consent by the User regarding the type, quality and quantity of the Goods.

Purchase Cancellation Policy

We guarantee all our product’s quality. However, if they do not meet your requirements, you have the right to cancel one or more items of the order within 14 days after receipt by contacting us at +34665385912 or email us at

We kindly ask you to take care of the products while they are at your disposal and when you return them to avoid damage or loss during transportation.

Please keep in mind the following when returning the Goods:

Refunds on canceled item(s), after confirmation by our employee that the returned Goods meet the criteria above, are made via the original payment method, i.e. if you paid with a debit card, then the amount will be refunded via credit transaction to the same card within 14 business days of receiving the returned Goods. For payments by cash on delivery method or bank transfer, the amount of the returned item(s) will be refunded via bank transfer to the bank account you specified.

We do not refund items returned after the 14th day of receipt, damaged, used items or items with damaged packaging. In such cases, we will return the items back to you at your expense.

The Purchase Cancellation Policy does not violate the client’s consumer rights in cases of defective/damaged Goods.


The returned goods must meet the following conditions.

  1. To not have been worn.
  2. To not have been washed.
  3. To not have been torn or dirty.
  4. To not have odors such as perfumes or cigarette smoke.

You can contact us by email at or telephone at + 34 665 385 912 to initiate the return procedure.


Delivery is made to an address or courier office specified in the order. Upon receipt of the Goods, the delivery price is paid to the courier and is not included in the final price on the Site. A placed order can be cancelled via the contact form, telephone or email.

Payment of the ordered Goods:

* Payment in cash – on site at our facility

* Payment upon delivery (cash on delivery):

     Upon receipt of the ordered Goods, you pay the amount due to the courier. It is indicated in the order price.

* Payment by bank transfer.


Goods that do not meet the quality requirements stated on the Site and/or in their accompanying certificates, instructions for use and others, if any are issued for the respective Goods, as well as those that upon delivery to the User, contain obvious defects are subject to complaint (the color shade difference is not considered a defect and this does not constitute a reason for Goods return!!!). For this purpose, upon delivery the User shall note on the way-bill the presence of obvious defects and/or quantity discrepancy, otherwise the quantity of the Goods shall be considered in accordance with the order and the contract shall be considered fulfilled correctly.

Apart from the cases of quantity discrepancy, complaints regarding purchased and delivered Goods may be made within 14 days from the delivery date. As per the Consumer Protection Act (CPA), due to the nature of electronic commerce, the Goods received by the customer may be returned without explicit reasons within 14 days after purchase starting from the delivery date, with transport at the expense of the customer as long as the Goods remain in the same condition as at the time of delivery to the customer (including intact packaging).

If a complaint occurs, you can contact us at +34 665 385 912 or email us at


Unless expressly stated otherwise, all notices related to the order and the delivery of Goods through the Site shall be made through the telephones/contact addresses stated prominently on the Site and through the telephones/contact address stated by the User, respectively – including e-mail addresses.

The User may be informed for the status of their order at any time from the "My orders" section.

The notices made this way shall be considered as duly received until proven otherwise.